GB
Gloria B
1 reviews | Active since May 2010
08 Oct 2020, 10:49
LINE CANCELLATION
I cancelled my supersonic account in June 2020 as I was moving out of the unit I was renting, towards end of September I was contacted by the agent asking me to cancel the line as the new tenants want to install their own line. I have sent several email after that to Supersonic requesting them to cancel the line to date no one has called me back after many calls and a promise of escalation, emails to their accounts/billing address there’s sill no reply.
Will you please resolve this matter, people are now working from home I can’t imagine how frustrated these tenants must be. I wish there was a rating below terrible
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Replies (1)Supersonic 's replyOfficial
08 Oct 2020, 11:17Good morning Gloria,
We do apologize for any inconvenience caused, Please note that I will get in contact with the correct department and one of our agents will be in contact with you shortly,
Regards
Sandra
We do apologize for any inconvenience caused, Please note that I will get in contact with the correct department and one of our agents will be in contact with you shortly,
Regards
Sandra
Supersonic 's reply08 Oct 2020, 11:17
Official
Good morning Gloria,
We do apologize for any inconvenience caused, Please note that I will get in contact with the correct department and one of our agents will be in contact with you shortly,
Regards
Sandra
We do apologize for any inconvenience caused, Please note that I will get in contact with the correct department and one of our agents will be in contact with you shortly,
Regards
Sandra
