TP
Thabiso P
1 reviews | Active since Oct 2020
12 Feb 2021, 07:38
*****
Extremely disgusted at the service received from supersonic. I ordered 2 LTE services from them and paid on Tuesday morning. I had a chat with an agent on Wednesday to follow up on my order and was told that it was going out on the same day with RAM and I will receive an sms from RAM. I tried contacting them the whole of yesterday and the same consultant accepted my whatsapp chat, but clearly ignored my messages for the entire day. I called in and all my calls were just dropped. I am on chat with Nonzukiso from 7:25am and all has gone silent again. This is frustrating and very disorganising!!!
They can keep their devices and just give me back my money to shop elsewhere
Helpful (0)
Replies (1)0
Replies (1)Supersonic 's replyOfficial
12 Feb 2021, 10:53Hello Thabiso,
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant department to get this resolved.
Regards,
Joshua
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant department to get this resolved.
Regards,
Joshua
Supersonic 's reply12 Feb 2021, 10:53
Official
Hello Thabiso,
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant department to get this resolved.
Regards,
Joshua
We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant department to get this resolved.
Regards,
Joshua
