1 reviews | Active since Oct 2016

23 Jun 2021, 13:16

Legal action against SuperSonic

SuperSonic need to up their customer service. I am at the point where I will contact all the users complaining on hello peter of money being owed to them and have us all have legal action against you for malpractice and *****. In all my reviews from before I was forced to pay an extra 1k odd to unsuspend my line, when it was your own billing fault from a year ago. I opened a case and escalated and no one can get back to me why I owed that amount. When I call your service centre, no one has gives a damn about my needs on this matter and I can never speak to a supervisor or manager.

Seems legal action is needed to get any of you to talk.

0
Replies (2)
Supersonic
Supersonic 's reply23 Jun 2021, 16:24
Official
Good day, Bruno C, Thank you for reaching out to Supersonic. We apologize for the frustration caused, please note that i am looking into your account and i will provide feedback as soon as possible.

Regards
SN
 
's update25 Jun 2021, 15:54
Reviewer Update
Hi SN,

Anything from your investigations ?