JM
Jay M
1 reviews | Active since Mar 2015
26 Mar 2020, 22:46
LEADING WORST ISP TO DEAL WITH OR TO GET A RESPONSE FROM #STAYAWAY
Moved houses in january and after using their silly communication method of only WhatsApp, it's been 3 month later and they are double billing me for two houses. I've tried escalating for three months and I'm officially so fed up that I am now moving to metro fibre as I've bad it waiting for supersonic/ mtn finance to resolve.
I highly reccomend you stay as far as possible from supersonic as they after sales service is the worst ever.
They simply do not respond and their call center staff seemed thrown in the deem end when they do answer the phones.
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Replies (2)0
Replies (2)Supersonic 's replyOfficial
27 Mar 2020, 14:35Hello Junaid,
Sorry that you have had such a frustrating time. Please note that I have passed this on to our finance department to see if they can sort this out for you ASAP.
Regards,
Sandra
Sorry that you have had such a frustrating time. Please note that I have passed this on to our finance department to see if they can sort this out for you ASAP.
Regards,
Sandra
Supersonic 's reply27 Mar 2020, 14:35
Official
Hello Junaid,
Sorry that you have had such a frustrating time. Please note that I have passed this on to our finance department to see if they can sort this out for you ASAP.
Regards,
Sandra
Sorry that you have had such a frustrating time. Please note that I have passed this on to our finance department to see if they can sort this out for you ASAP.
Regards,
Sandra
JM
Jay M's updateReviewer Update
27 Mar 2020, 17:05HI Sandra unfortunately I don't believe a word you saying as I am still waiting for this to happen since Januart and NOTHING
JM
Jay M's update27 Mar 2020, 17:05
Reviewer Update
HI Sandra unfortunately I don't believe a word you saying as I am still waiting for this to happen since Januart and NOTHING
