DE
Devin E
1 reviews | Active since Jul 2019
29 Jun 2021, 19:49
Lack of technical assistance
Relocated & had our fibre box installed on the morning of 28/06. The technician advised that services will be up & running within 24 hours. Been on the phone in excess of 3 hours today trying to get a competent person to activate my service to no avail. Different stories from give it 30 minutes to MAYBE it will work tomorrow. Would mot recommend Supersonic as customer services falls away as soon as you become a client.
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Supersonic 's replyOfficial
30 Jun 2021, 11:51 Good day, Devin Esterhuizen. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will follow up on your behalf so that this issue can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.
Supersonic 's reply30 Jun 2021, 11:51
Official
Good day, Devin Esterhuizen. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will follow up on your behalf so that this issue can be resolved for you.
Kind regards.
Joshua.
Kind regards.
Joshua.