CK
Christiaan K
1 reviews | Active since Jun 2023
15 Jun 2023, 12:03
Lack of service
Service was great and speedy.Then got a faulty router,No customer service don't respond, waiting for the chat to close.New replacement router delivered to wrong address, struggling to get answers and follow ups. Think to cancel, Regret my self for signing up
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Replies (2)
Supersonic 's replyOfficial
15 Jun 2023, 13:02Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply15 Jun 2023, 13:02
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
CK
Christiaan K's updateReviewer Update
15 Jun 2023, 14:10Thank you
CK
Christiaan K's update15 Jun 2023, 14:10
Reviewer Update
Thank you