TR
Tshepo R

1 reviews | Active since Oct 2009

06 Oct 2020, 16:38

Lack of service

This has got to be the worst service provider ever. How can you expect me to work with less than 1Mbps speed? I tried calling ur call centre more than once and all I get is your number does not exist. “Zanele”? Get rid of that automated WhatsApp bot. It does not provide resolution. All it does is it tells u to call the same call centre number you are struggling to get to. When u eventually get through and speak to an agent, they keep quiet and leave u hanging. A full day lost because I couldn’t connect to the internet. I want my account cancelled. I’m busy looking for another SP that will provide a service.

0
Replies (2)
Supersonic
Supersonic 's reply06 Oct 2020, 17:53
Official
Good afternoon Tshepo

I apologise for the speed that you are getting. I will look into your case and 
advise. 

Best Regards  

Sandra
TR
Tshepo R's update20 Oct 2020, 13:17
Reviewer Update
I’m trying to give you guys a second chance Mara you are just making it hard. Speeds of 0.24mbps. I took a screenshot of this whilst doing a speed test