Lack of sense of urgency and poor service

I had network issues since last week and every time I report I am told network towers in my area are down and that I have to live live with interrupted service that I experience every 10 min until network towers are restore. I am so agitated by this response because where is the urgency of supersonic in ensuring that their service provider which is MTN restore the towers. How am I expected to just live with this extremely interrupted service when I pay my monthly bills without interruption. I am honestly not happy on how as a customer I am treated. There is no sense of urgency at all in addressing the issue of the down towers and I pay full even though my internet is interrupted 70% of the time. I am really disappointed by the poor service and words that were communicated by the agent that "unfortunately you just have to leave with it until the towers are restored" So this means that even if MTN take 5 months to restore their towers I just have to live with that but pay full amount monthly. This is not a free service we pay and I did not sign up for 70% interrupted service. Non-functional towers which takes weeks and weeks before they are restored should be supersonic problem to fix with MNT to make sure their clients get the service they signed up for. If I don't have internet, I don't work and that means I cannot pay my monthly bill on internet. I cannot pay for something that does not serve me and then told that I must live with interrupted service..no ways. I am extremely disappointed.