YN
Yandisa N
1 reviews | Active since Jul 2020
30 Mar 2022, 10:30
Lack of communication internally and with their customers.
I wrote a complaint on the 24th of March and I was told that the business would respond to me privately. I am still waiting for this "response" 6 days later.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
30 Mar 2022, 15:41Good day Yandiswa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's reply30 Mar 2022, 15:41
Official
Good day Yandiswa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
YN
Yandisa N's updateReviewer Update
05 Apr 2022, 15:39Are you still looking into this? How long does a reimbur*****t take? The error was on your side and I keep having to follow up... This is really unacceptable!
YN
Yandisa N's update05 Apr 2022, 15:39
Reviewer Update
Are you still looking into this? How long does a reimbur*****t take? The error was on your side and I keep having to follow up... This is really unacceptable!
YN
Yandisa N's updateReviewer Update
06 Apr 2022, 12:06Can someone call me maybe because I am not trusting what you're saying anymore "following up with the billing department", but this has been happening for weeks now...
YN
Yandisa N's update06 Apr 2022, 12:06
Reviewer Update
Can someone call me maybe because I am not trusting what you're saying anymore "following up with the billing department", but this has been happening for weeks now...
YN
Yandisa N's updateReviewer Update
11 Apr 2022, 12:28I'm going into another week of waiting... Can someone explain what the delay is for the repayment/refund, as this is not clear on my side? This is a huge inconvenience!! And I'm tired of being the one following up.
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Yandisa N's update11 Apr 2022, 12:28
Reviewer Update
I'm going into another week of waiting... Can someone explain what the delay is for the repayment/refund, as this is not clear on my side? This is a huge inconvenience!! And I'm tired of being the one following up.