*** Supersonic MTN for yello nothing

So i went from nepic to once again a MTN provider Supersonic. I have 4mbs uncapped Wifi currently which is a month to month contract. Then i have asked nepic to switch over to fibre and they were really great and organised with vuma to come out the next day and installed the fibre. Well then the lockdown happened and Nepic couldnt deliver the router, and said i must wait till after lockdown, which i have no problem with. In the following 6 weeks supersonic took over(what a big mistake ) i have been trying to talk to them for a week now. If i am not holding on the phone for 30 minutes i am being ignored on emails and whats app. If i get through i have to explain my story once again. I also get all the time the same answer someone will contact to resolve the query. So i have been waiting a week now for the router which has never been send for me and a week for someone to phone me, i have to phone everyday and wait about 20 - 30 minutes on the line. I am not even going to try to cancel my stuff because that will take me another 6 month and a heart attack. So i am still waiting.