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Dietrich E
1 reviews | Active since Aug 2019
03 Sept 2021, 21:05
Just Run away from Supersonic.
I was on the phone 51 Min .... 51 Min &#^@% minutes and guess what they did not even answer my call. my speed has been POOR , LIKE POO, 30 Mbps download for a 200 mbps line.
A technician come to check my speed, the threw my router on the bed had noooooo personal regard for my stuff, they are just the worst, I dont know any more , is there somewhere I can take them to court or does the competition commission word with this ?
I am done. ooh ja and the techniton said its my router the output is bad , but The upload is above 200 mbps but not the download.. They are the most *********** people i ever met, 1 in 10 "SMART" techies know how to do a speed test through a fibre box..
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
03 Sept 2021, 21:29Good evening
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
WN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
WN
Supersonic 's reply03 Sept 2021, 21:29
Official
Good evening
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
WN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and will revert back to you shortly.
Kind regards
WN
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Dietrich E's updateReviewer Update
04 Sept 2021, 21:42GoodDay
I have not received any notification or phone call,
So please tell me, what is happing next , a technician was here and numerous cases has been logged, soo how would this be different?
I have not received any notification or phone call,
So please tell me, what is happing next , a technician was here and numerous cases has been logged, soo how would this be different?
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Dietrich E's update04 Sept 2021, 21:42
Reviewer Update
GoodDay
I have not received any notification or phone call,
So please tell me, what is happing next , a technician was here and numerous cases has been logged, soo how would this be different?
I have not received any notification or phone call,
So please tell me, what is happing next , a technician was here and numerous cases has been logged, soo how would this be different?
DE
Dietrich E's updateReviewer Update
04 Sept 2021, 21:50I wrote a report To the ISPA, I hope they do something.
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Dietrich E's update04 Sept 2021, 21:50
Reviewer Update
I wrote a report To the ISPA, I hope they do something.