JUNK SERVICE/RELEASE LINE

If I could give this company "0" i would have. They are the worst at customer service! I asked them to release my line so I can switch over to a new isp since the beginning of December 2021. The only thing they had to say is that they forwarded the request to relevant department. It's almost Monday the 3rd 2022 and I have no internet...no release letter...the most important thing to supersonic is money!

Wil never recommend this to anyone!

Make it your new years resolution to attend to customer matters, it's easy to make money a priority but put customer service 1st and everything will flow! You had or have loyal customers which I know feels the same way but lost them due to the lack of service.