Joined Supersonic Fiber 10 days ago. Already 3 days without internet.

No service. No updates. No compensation. I’ve had to buy mobile data from another provider just to stay online—and Supersonic doesn’t offer credits for downtime or refunds for out-of-pocket costs.

Is this the business model? Sell connectivity, fail to deliver, and leave customers stranded without recourse?

I expected better. If this is how Supersonic treats new clients, I’m genuinely concerned about what lies ahead.

Please fix this—and start treating your customers with fairness and accountability.