It's a ****,it's ****urish, excellent in giving poor service

I only have one month of this fibre thing .I asked prior installation on payment method but was not advised of such.Now because I I see it is a month and no one is coming back to me.I called was on hold for 30 minutes only to be told by happiness that debit order bounced but I adviced her no o e asked of my banking details which account has bounced she blatantly said I don't know but my system tells me so.disgusting I again called the next day where I was told to wait for it to be off then go make payment .this call centre stuff is not properly trained I tell you.i am disgusted by the service of this company,call centre agents with no telephone etiquette ,no customer service.this is a **** of a company .if I could government would truly shut this company down so as not to mislead South African. I would not recommend vuma reach and supersonic to anyone