It is easier to get hold of Telkom, Eskom or even Home Affairs than Supersonic

Their info email is unattended, the WhatsApp bot is never useful and tells you to call - then the callcentre never answers. Good luck reporting faults, getting accounts assistance or cancelling your contract.

I cancelled my contract via the channel they told me to, and I have followed up and called 8x now - no answer, no returning my requests.

I have had some bad experiences with ISPs, but at least they are contactable and have some resolution at some point. It is impossible to get a resolution when a system is designed for you to never reach a person.

Not recommended. Stay as far away as you can.