ISPA ISP Ombudsman for unresolved billing issues

Item: Supersonic
Rating: 1
Author: Charles B

For anyone with billing issues and been ignored and not getting the expected assistance from Supersonic help center try logging a mediation request with ISPA which Supersonic are a member of. This company should not be in business, they just take (*****) people's hard earned money and refuse to refunds. I have logged numerous "call center"calls since July with not one word of feedback. See link below. @supersonic, I have just started with social media. https://ispa.org.za/code-of-conduct/lodge-a-mediation-request/

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

17 Nov 2022, 07:14

Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .

Supersonic 's reply17 Nov 2022, 07:14

Official

Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .

Charles B's updateReviewer Update

18 Nov 2022, 08:49

Thank you, I will advise here if and when the refund is successfully processed.

Charles B's update18 Nov 2022, 08:49

Reviewer Update

Thank you, I will advise here if and when the refund is successfully processed.