Irate

I have been without wifi for 4days now but they received my funds... Apparently Supersonic doesn't have managers, you cannot escalate your problem, I spoke to four consultants Bohloko, Nosphiwe, Pindile which were very useless until I spoke to Prince Mkwakwa who has tried his best to assist me but his management is useless for the cannot give a clear reason why I still do not have wifi. We all are working from home so my work must stop because someone is not doing their job, I have spent R400 on data which is money I do not have, I lodge a complaint with your customer care also very unreliable. Can someone from Supersonic who has an idea on when I will get my wifi give me a call and I do not want to speak with your consultants anymore I need someone with authority. Thank you