******ion

In 2020 Supersonic installed a fiber connection. It worked for two days and after a week of them making promises they could not deliver on, I cancelled with them. I have emails confirming the cancellation. I have sms's confirming that the line was released. In 2021 I was sent a bill for around R2k with a threat of legal action on the over due. Once again, I was sent emails stating that the problem would be sorted out and the charges reversed. Subsequent to that, I was sent an additional invoice for what they termed claw back fees. I contacted them again and was assured that the problem would be sorted out. Today, I received an sms from a debt collection agency stating that I owed supersonic around R4k and that they were in process of taking legal action. Their accounts department is as useless as their service.