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I CANCELLED MY CONTRACT DECEMBER 2023 AND SERVED A FULL MONTH NOTICE IN JAN 2024. I WAS ADVISED THAT MY CONTRACT WOULD BE CANCELLED AT THE END OF JANUARY 2024, I RELOCATED AND STOPPED USING THE FIBRE LINE DECEMBER 2023, PLEASE EXPLAIN TO ME WHY I HAVE NOW BEEN HANDED OVER WITH A BALANCE OF R4600.