MS
Marli S

1 reviews | Active since Dec 2023

18 Dec 2023, 10:31

Internet Service provider? More like FRUSTRATION provider!!

***KEST serviceI've had my entire life. No one answers a call, waiting more than 2 weeks for router delivery that was suppose to be delivered a week ago, NO answer on WHATSAPP, EMAIL, CALLS, I cannot even CANCEL my order online (keeps getting an "error - please contact us" message. Will warn everyone I can about this service provider providing nothing but frustration and disapointment!!!!!!

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Replies (3)
Supersonic
Supersonic 's reply18 Dec 2023, 11:20
Official
Good day, thank you for contacting Supersonic Fibre. Our sincere apologies for the frustration and inconvenience caused. Please allow us a moment to investigate the matter.
Supersonic
Supersonic 's reply18 Dec 2023, 11:43
Official
Thank you, I see that you have been assisted already by one of our agents and the ticket has been created.
Supersonic
Supersonic 's reply18 Dec 2023, 12:27
Official
Thank you for interacting with Supersonic. kindly wait to rate my service. have a fabulous day.