INSTALLATION ISSUE
I ordered an installation on the 28th June. I kept receiving updates regarding 7 - 14 working days until the last one sent on 9th July apologising for the delay. That was the last time I heard from them. I sent a What's App message on 17th July and I am still awaiting a response. I'm now unsure as to whether the installation has been cancelled for some reason or whether they still plan on completing the work.
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Supersonic 's replyOfficial
24 Jul 2020, 10:06Hello Annabel,
Our Fibre Network Operator is experiencing issues with the installation in your complex. Mlungisi has been in touch with you to advise and we will keep in touch until this is all resolved. Our apologies for the inconvenience caused by this delay.
Regards,
Sandra
Our Fibre Network Operator is experiencing issues with the installation in your complex. Mlungisi has been in touch with you to advise and we will keep in touch until this is all resolved. Our apologies for the inconvenience caused by this delay.
Regards,
Sandra
Supersonic 's reply24 Jul 2020, 10:06
Official
Hello Annabel,
Our Fibre Network Operator is experiencing issues with the installation in your complex. Mlungisi has been in touch with you to advise and we will keep in touch until this is all resolved. Our apologies for the inconvenience caused by this delay.
Regards,
Sandra
Our Fibre Network Operator is experiencing issues with the installation in your complex. Mlungisi has been in touch with you to advise and we will keep in touch until this is all resolved. Our apologies for the inconvenience caused by this delay.
Regards,
Sandra