ES
Emri S

1 reviews | Active since May 2022

26 May 2022, 09:35

Incorrect Product sold and issues with cancellation

I have cancelled my account in December 2020. Now today, on 26 May 2022, my account is debited with R2,996.00. Now they tell me I will still need to pay for December 2020 and I will not be credited today. The product sold to me was not I wanted and requested cancellation within a day of receiving the device.

0
Replies (1)
Supersonic
Supersonic 's reply26 May 2022, 10:05
Official
Good day thank you for contacting Supersonic. Our sincere apologies for the frustration caused. We have logged a ticket with our billing department CAS-***-H1J0P9 with regards to your query. Kind Regards CL