DM
Denisha M

1 reviews | Active since Mar 2020

17 Nov 2020, 13:50

Incorrect debits from my account over 2 weeks ago and I haven't been refunded yet.

Supersonic had debited an incorrect amount of money from my banking account. It has been over 2 weeks that passed by and I still have not received my money. The amount that was overcharged was approximately R2500. this is absolutely ridiculous . I do not suggest them as a service provider . customer service agents claim that they will help you , but I am yet to see any results.

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Replies (1)
Supersonic
Supersonic 's reply17 Nov 2020, 14:26
Official
Good day Denisha M,

My sincere apology for any inconvenience caused by the lack of service from our side,
I will follow up with the correct departments and get the resolved for you.

Kindest regards,
Sandra