TR
Tsholofelo R
1 reviews | Active since Aug 2022
20 Sept 2023, 12:19
Incorrect billing!
Hey guys! Sometimes I can feel myself going crazy just trying to get through to you guys, hey? Anyway. You made a mistake on my billing. You billed me the wrong amount and now you have suspended my services because I reversed my payment. Come on guys, where is the grace? I pay on time every month but you've suspended my services over an incorrect debit? Please. I need to speak to someone who can reactivate my services.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
20 Sept 2023, 14:12Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. kindly be advised that we will be in contact with you shortly.
Supersonic 's reply20 Sept 2023, 14:12
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. kindly be advised that we will be in contact with you shortly.
TR
Tsholofelo R's updateReviewer Update
21 Sept 2023, 12:44I have still not received communication from your side and my wifi is still down. It is only fair that you reactivate my services. I would have paid on time had you not debited the wrong amount. I understand you are going into a new automated platform where you suspend services for none payment but this is not my fault, please reactivate my services.
TR
Tsholofelo R's update21 Sept 2023, 12:44
Reviewer Update
I have still not received communication from your side and my wifi is still down. It is only fair that you reactivate my services. I would have paid on time had you not debited the wrong amount. I understand you are going into a new automated platform where you suspend services for none payment but this is not my fault, please reactivate my services.