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Sibongile M
1 reviews | Active since Jun 2021
03 Sept 2022, 20:33
Incorrect billing
I am currently being debited for amounts the consultants cannot explain, they won’t even refund me.debits go through despite me paying the bill.the way I use my data hasn’t changed yet 10G is used up daily from one connected device of which I am at work most of the time Nobody can explain the debits nor usage Today they have resorted to stop answering me on the WhatsApp chat
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Supersonic 's replyOfficial
03 Sept 2022, 21:19Hello and welcome Sibongile, I would like to apologies for the inconvenience this query may have caused, Kindly afford me some time to investigate this matter on your behalf and revert back to you. Warm regards CM
Supersonic 's reply03 Sept 2022, 21:19
Official
Hello and welcome Sibongile, I would like to apologies for the inconvenience this query may have caused, Kindly afford me some time to investigate this matter on your behalf and revert back to you. Warm regards CM
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Sibongile M's updateReviewer Update
07 Sept 2022, 07:57How long will the investigation take ? Because the Agents always say that but never and I mean never come back with feedback
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Sibongile M's update07 Sept 2022, 07:57
Reviewer Update
How long will the investigation take ? Because the Agents always say that but never and I mean never come back with feedback