MS
Marianne S
1 reviews | Active since Aug 2021
31 Jan 2022, 09:12
Incorrect Billing
And here we go again! Supersonic keep on debiting me for a router 5 months after the initial 24 agreement!! I got in touch with them via WhatsApp on the 3rd January 2022 and Aubrey assured that this would stop immediately and I will be refunded for the 5 months I paid the R70 (including 3rd Feb 2022). I even received a case number. Can this company get anything right? Ridiculous!
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Supersonic 's replyOfficial
31 Jan 2022, 11:32Good day Marianne.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query,
Kind regards,
DD
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query,
Kind regards,
DD
Supersonic 's reply31 Jan 2022, 11:32
Official
Good day Marianne.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query,
Kind regards,
DD
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query,
Kind regards,
DD