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Ursula C
1 reviews | Active since Jun 2011
12 Apr 2024, 14:14
Incorrect bank details provided on their official Whatsapp helpline
Supersonic are such ****mers that they give you incorrect payment details and then you need to constantly prove to them that you have made payment, then they agree you have made payment but claim it is not their account...... I have proof that your staff gave me the account number that was used for payment on your official chatline so this is not my issue and you need to resolve the ***** that is happening within your own ranks.
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Replies (2)
Supersonic 's replyOfficial
16 Apr 2024, 08:55Good day, Ursula,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply to the referenced ticket number with proof of payment, as well as the date you were provided the banking information so we can investigate.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply to the referenced ticket number with proof of payment, as well as the date you were provided the banking information so we can investigate.
Kind regards,
AM
Supersonic 's reply16 Apr 2024, 08:55
Official
Good day, Ursula,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply to the referenced ticket number with proof of payment, as well as the date you were provided the banking information so we can investigate.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply to the referenced ticket number with proof of payment, as well as the date you were provided the banking information so we can investigate.
Kind regards,
AM
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Ursula C's updateReviewer Update
16 Apr 2024, 08:58Exactly HOW MANY TIMES DOES ONE NEED TO DO THIS??????????????????????????????????????????? I HAVE DONE THIS AD NASEAU, GET YOUR HOUSE IN ORDER AND STOP MAKING YOUR CLIENTS DO YOUR WORK.
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Ursula C's update16 Apr 2024, 08:58
Reviewer Update
Exactly HOW MANY TIMES DOES ONE NEED TO DO THIS??????????????????????????????????????????? I HAVE DONE THIS AD NASEAU, GET YOUR HOUSE IN ORDER AND STOP MAKING YOUR CLIENTS DO YOUR WORK.