*********** staff and pathetic service

Pathetic service and *********** staff. I paid for my wifi for the month of October in advance, but because I was moving houses I called and requested a relocation of account to the new house. They only did the relocation on the 19th of October when I had requested it to be done effective from the 30th of September. I called them way in advance during September.. I kept on calling almost everyday to get status of the installation and they kept on sending me from pillar to post, saying they will send a technician the following which the never happened. This carried on until the 19th of October, mind you I had already paid for October

The staff is *********** and the service is pathetic! In top of that they dont want to give me a credit for those days.