YM
Yusuf M
1 reviews | Active since Sept 2015
29 Jul 2021, 12:51
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I switched to debit order to avoid missing payments and that it's done automatically. First month of debit order and it doesn't happen, I try getting in touch with them so I can make payment but the call holding time is so long and then jump from call number 1 to call number 15..and now my internet is off for non-payment...I WANT to pay you guys...FFS
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Replies (2)YM
Yusuf M's updateReviewer Update
29 Jul 2021, 13:01I've also been promised a call back from Bono, a team leader in the call centre but have not received that call till today. Pathetic!
YM
Yusuf M's update29 Jul 2021, 13:01
Reviewer Update
I've also been promised a call back from Bono, a team leader in the call centre but have not received that call till today. Pathetic!
Supersonic 's replyOfficial
29 Jul 2021, 13:52Good day Yusuf.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your case and I will assist.
Kind regards,
Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your case and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's reply29 Jul 2021, 13:52
Official
Good day Yusuf.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your case and I will assist.
Kind regards,
Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your case and I will assist.
Kind regards,
Nonhlanhla