MM
Miche M
1 reviews | Active since Jun 2014
07 Sept 2021, 15:33
*********** bunch
I have never dealt with a more unhelpful, *********** and useless service in my life. Every month I call in for a statement I spend 2 hours on hold then have to speak to someone that either don't know how to do their job or is just clueless. Today it was Tembeka Zulu and David Marais. Honestly employ more competent people or get a auto system you can get your queries solved as your employees clearly can't do that. Disgusted and disappointing always.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
07 Sept 2021, 15:40Good day Miche M
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you as soon as possible.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you as soon as possible.
Kind regards
SN
Supersonic 's reply07 Sept 2021, 15:40
Official
Good day Miche M
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you as soon as possible.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you as soon as possible.
Kind regards
SN
MM
Miche M's updateReviewer Update
11 Sept 2021, 15:18I am still waiting for someone to call me back it looks like whoever responds here is just like the rest of the employees cannot keep to their word its ridiculous, should I ask to receive better service more publicly like the news paper I'm sure with all my emails I've sent with no response they would love that? You are wasting my time.
MM
Miche M's update11 Sept 2021, 15:18
Reviewer Update
I am still waiting for someone to call me back it looks like whoever responds here is just like the rest of the employees cannot keep to their word its ridiculous, should I ask to receive better service more publicly like the news paper I'm sure with all my emails I've sent with no response they would love that? You are wasting my time.