*********** and Useless

So this Supersonic Company sends out invoices and statements on a monthly bases relating to Vuma Fibre. So I one day decided to pay using the banking details on the invoice, referenced as per my account number. 2 weeks later, My services were disconnected. I called the call center, only to find out that the banking details on the invoices are not related to the Vuma services.............what nonsense is this?

Why are these banking details on the invoice? How can an invoice have banking details that are not related to the account?

I had to hustle money to get the Fibre back on. I've requested a refund and no communication from Suparsonic. One call center urgent said i should send through the POP. Till today he has not responded, ***

What a joke