MJ
Martin J
1 reviews | Active since Feb 2016
11 Mar 2022, 04:29
*********** and useless.
I have never experienced a company reply so slowly to emails. Ticket # [SST019462] - Simphiwe T**** - last reply on the 3rd of March after I have been sending an email everyday to follow up on my problem. Now a new operator Greg Taylor last seen 8th of March, has send me an email but yet again 1 email and then nothing, are they jumping off the face of the earth after the first email??
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Supersonic 's replyOfficial
11 Mar 2022, 07:30Good Day Martha
We sincerely apologize for any inconvenience you may have experienced due to delay in responses. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I will be assisting you today and will make sure that your query is resolved.
Regards.
We sincerely apologize for any inconvenience you may have experienced due to delay in responses. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I will be assisting you today and will make sure that your query is resolved.
Regards.
Supersonic 's reply11 Mar 2022, 07:30
Official
Good Day Martha
We sincerely apologize for any inconvenience you may have experienced due to delay in responses. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I will be assisting you today and will make sure that your query is resolved.
Regards.
We sincerely apologize for any inconvenience you may have experienced due to delay in responses. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
I will be assisting you today and will make sure that your query is resolved.
Regards.