CW
Christiaan W
1 reviews | Active since Jun 2019
19 Jul 2021, 16:43
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How many times must we pay them a month? I have made a payment on the account early this month and now they claim they never received the payment but I have sent them the proof of payment. Now they want me to pay more to keep my wifi active? Thats ******ion!!!
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
20 Jul 2021, 07:25Good morning Christian W. Thank you for reaching out to super sonic fibre. We are sincerely for the inconvenience caused. We will contact the relevant department for further investigation.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
Supersonic 's reply20 Jul 2021, 07:25
Official
Good morning Christian W. Thank you for reaching out to super sonic fibre. We are sincerely for the inconvenience caused. We will contact the relevant department for further investigation.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
We will keep you updated as we follow up on your behalf.
Kind regards.
Thando.
CW
Christiaan W's updateReviewer Update
21 Jul 2021, 08:18Hi Thando.
Thank you for your private message, but now my wifi service has been interrupted after I sent the proof of payment again. If you don't want business you need to tell me so that I can let other people know as well. This is pathetic, I pay for a service and then they claim not to receive the payment, them I send them the proof of payment and yet they want me to pay more for the same service, no man, this is not acceptable!!!
Thank you for your private message, but now my wifi service has been interrupted after I sent the proof of payment again. If you don't want business you need to tell me so that I can let other people know as well. This is pathetic, I pay for a service and then they claim not to receive the payment, them I send them the proof of payment and yet they want me to pay more for the same service, no man, this is not acceptable!!!
CW
Christiaan W's update21 Jul 2021, 08:18
Reviewer Update
Hi Thando.
Thank you for your private message, but now my wifi service has been interrupted after I sent the proof of payment again. If you don't want business you need to tell me so that I can let other people know as well. This is pathetic, I pay for a service and then they claim not to receive the payment, them I send them the proof of payment and yet they want me to pay more for the same service, no man, this is not acceptable!!!
Thank you for your private message, but now my wifi service has been interrupted after I sent the proof of payment again. If you don't want business you need to tell me so that I can let other people know as well. This is pathetic, I pay for a service and then they claim not to receive the payment, them I send them the proof of payment and yet they want me to pay more for the same service, no man, this is not acceptable!!!