Incompetence with Supersonic/Accounts

I am an existing user for 5 years now, from the beginning when it was Nepic originally.

I relocated in June 2021 from my initial resident address to my new risding address, and there was an issue with accounts where they've billed me double one month, on the one address and again on the new address. Since then I have correspond with accounts where they picked up on the mistake and assured me it would be sorted out. Early this year accounts once again notified me that I am one installment behind and that I must make immediate payment to avoid my account being suspended. I immediately came in contact again and accounts once again assured me that this is a mistake and that they will rectify it. Now TODAY ON A SUNDAY THEY SUSPENDED MY ACCOUNT!!!

I contacted Supersonic BUT accounts does not work over the weekend?!?!?!?!?!?!?! How *********** is one company? They have created the problem and assured me twice that it has been sorted out BUT OBVIOUSLY the ****!!!!!

Can someone/anyone competent enough please help me get this sorted out