SM
Sinethemba M
1 reviews | Active since Jun 2020
26 Jun 2020, 12:29
Incompetence and negligence
I have requested a fibre installation in April, after installing their router, they never activated it. I reported the issue immediately a month ago, they do not respond to any communication whether by email or WhatsApp, their phone makes you hold for 40 minutes still no answer. worst service ever on planet earth, I am disgusted to say the least. Now I am cancelling still no response clearly its a ghost company.
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Replies (2)
Supersonic 's replyOfficial
26 Jun 2020, 14:04Hello Sinethmba,
My sincere apologies for the poor service that you have received We will be in touch ASAP to resolve this issue to your satisfaction.
Regards,
Sandra
My sincere apologies for the poor service that you have received We will be in touch ASAP to resolve this issue to your satisfaction.
Regards,
Sandra
Supersonic 's reply26 Jun 2020, 14:04
Official
Hello Sinethmba,
My sincere apologies for the poor service that you have received We will be in touch ASAP to resolve this issue to your satisfaction.
Regards,
Sandra
My sincere apologies for the poor service that you have received We will be in touch ASAP to resolve this issue to your satisfaction.
Regards,
Sandra
SM
Sinethemba M's updateReviewer Update
27 Jun 2020, 10:06As if that is not enough, now Supersonic sends a debit invoice for R 941, now this is a **** this company must be reported maybe on National TV. How do you invoice me knowing very well that your service has never worked and surely your records must show. I will not rest until this company is exposed.
SM
Sinethemba M's update27 Jun 2020, 10:06
Reviewer Update
As if that is not enough, now Supersonic sends a debit invoice for R 941, now this is a **** this company must be reported maybe on National TV. How do you invoice me knowing very well that your service has never worked and surely your records must show. I will not rest until this company is exposed.