Incompetant Supersonic

Good day I have charge to my my credit card on 2 April 2024, from MTN supersonic is still billing my account even though I have cancelled all services, removed my card details from my MTN online fibre profile, and requested a full refund of all mounts billed. A credit request motivation has been drafted and assigned to billing to request them to process Reference SST269582. This has been ongoing since January - it April 2024. I do not want any MTN Fiber services, which I have already cancelled and raised a complaint with the ISPA complaints to rectify. Please immediately, remove my card details from your system, reverse all amounts owing, come and collect you equipment, and Stop billing my bank account.

This is pure incompetence.

Regards, and thanks, Fatima