Incompetance, and unwillingness to resolve connection issues for more than a month

Since the 21st of October I have been without Fibre. Exactly a month. I am fully paid up. I actually wrote two very nice reviews on this same site about Cicil M, and Brighton, and Dikheledi. However, after more than 6 hours of phonecalls on my end which I am paying for, and a month of no Fibre, I am ready to cancel my subscription. I have spoken to techs, the call centre, had a metro fibre tech out, escalated, and ******all is happening. I will expect a refund/credit or at the VERY least a proper refund, and resolution of my issue TODAY. I will not cease to write bad reviews all over the web until that is done.

Weird how I got ignored, despite giving 5 star reviews both on Facebook and here. Seems like things HAS to get nasty before the squeaky wheel gets the oil. I am DONE folks. Your service sucks, and your incompetence is costing me money.

Roelof Strydom