In competent accounts people and bad customer service

Never in my life I have to deal with something so simple for 2 full months. 1. End of August 2021 I called customer service to advise I wanted to download product in October, no case number given. 2. 23rd September 2021, called as I noticed the invoice was wrong 3. Called again on 27 September 2021 invoice was still wrong, told it will be fixed still no case number given 4. End September received sms for debit instruction that was wrong. Called again and told it an error but wrong amount debited. 5. Sent a cancelation via email and called to end service October as I did not want to deal with them so no debit for October, no invoice for November. 6. Did a refesal for an approved debit and did eft for correct value. 7. Supersonic then says I owe then and stupid accounts generated invoice for someone who canceled service.

Really can I spend 2 whole months explaining myself and stupid accounts departments.

Yes they cheap but save yourself a headache and go for competent people. I spoke in total 10 different people all can't get it right really others even put me on hold or cut the call. 5.