TM
Tumisang M

1 reviews | Active since Dec 2022

19 Dec 2022, 11:28

IF YOU WANT A BAD EXPERIENCE GO AHEAD WITH SUPERSONIC

SuperSonic is yet the worst services provider I have ever come across in my whole being, its been TWO WEEKS since i waited for them to resolve my SIM issue, apparently its not their fault but MTN'S fault as they have given them faulty SIM CARDS.....I DID MENTION MIND YOU THAT IT HAS NOTHING TO DO WITH ME ALL I NEED IS THE NEW ACTIVE SIM, i was told it will be delivered...

come the day of delivery i changed the address as im closed at work, they confirmed it changed, them RAM got the old address, I contacted RAM and changed it myself and they told me that the SIM needs to be Authorised by SUPERSONIC

GUESS WHAT STILL NOTHING ON MY END BUT THE USUALL RUN AROUNDSd You call them and wait on the call for a good 30min

I Requested a refund no one has bothered calling

0
Replies (1)
Supersonic
Supersonic 's reply19 Dec 2022, 11:59
Official
Good day, thank you for contacting supersonic fibre. We would like to apologize for the frustration and delay in the matter. Kindly note that this will be escalated and dealt with urgently. Apologies once again. Regards Supersonic Team.