ICASA COMPLAINT FOR NO NETWORK COVERAGE

Here we go again. So today is day 6 of no service provided from Supersonic. I have begged for help. I have asked you guys to fix it and nothing is being done. Apparently the node went down last tuesday due to battery being depleted and no gas in the generator. And its with the PME but nothing has been done.

I have sent this through to ICASA as I am done begging you all to provide me with a service I pay for. You expect me to pay you in a few days' time for a full month which has not been provided.

I would like this month's invoice waived and for you to fix this. I am awaiting ICASA to step in as you all do not value your clients.