*****ic Supersonic

Cannot rate less than 1 star. But my email response to their "welcome" says it all.

WHAT A FLIPPING JOKE!

I DO NOT HAVE ANY SERVICE UNLESS I SIT ON TOP OF THE ROUTER.

I HAVE USED MORE THAN 77 MINUTES OF MY AIRTIME PHONING YOUR CALL CENTRE.

I SPENT 29 MINUTES ON THE PHONE TO YOUR TECHIE DEPARTMENT TODAY, CONFIRMED SERIAL NUMBERS, DID SPEED TESTS AND YET THERE IS NO RECORD OF MY CALL.

THE TECHIE ADVISED THAT HE WOULD WRITE A TICKET, ESCALATE AND PHONE ME BACK IN 10 MINUTES AND THAT WAS 3 HOURS AGO.

I PHONE THE CALL CENTRE AGAIN AND THEY HAVE NO RECORD OF THE CALL.

I CANNOT EVEN ACCESS THE NETWORK FROM MY OFFICE.

A JOKE!