I was down graded from a 200meg fibre line to a 100meg fibre line speed. I logged 5 request for feedback who instructed them to do this. Nothing. No response. A logged then with technical support: We are busy investigating your query logged on ticket refe

I was down graded from a 200meg fibre line to a 100meg fibre line speed. I logged 5 request for feedback who instructed them to do this. Nothing. No response. A logged then with technical support: We are busy investigating your query logged on ticket reference SST447301 and will provide feedback shortly.

4 DAYS ago..No response what so ever.

Very bad service