CL
Clyde L

1 reviews | Active since Oct 2018

29 May 2020, 13:12

I want Calvin Colett who is the CEO of this company to explain

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Clyde L

5 reviews | Active since Oct 2018

29 May 2020, 13:06 I want Calvin Colett CEO of Supersonic to reply to me This company isn't even a one star worth. I have never in my life had such bad customer service like I have with this place. Despite the fact that the data disappears, every time I topped up they do not update my account. This is the third time in more than a month that I topped up two days before my data is depleted and they dont update my account. I topped up on the 27th of May. Last night they suspended my account, I tried calling, bo answer, I whatsapp, no reply. I hav work to do and my wifi is still off. I tried calling since 7 this morning and whatsapp also. NO reply at all. But my debit order went off without any problems but getting someone to assist you is mission impossible. I want Calvin Colett who is the CEO of this company to call me and explain to me amd the rest of South Africa apparently how he thinks ***** of his clients.

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Replies (1)
Supersonic
Supersonic 's reply01 Jun 2020, 16:49
Official
Hello Clyde, 

I do apologise for the unsatisfactory service that you have received. Kindly note that i have escalated your issue and we will be in contact shortly to assist. 

Regards, 
Sandra