I REGRET signing up with Supersonic

I regret signing up with them. When I first made contact with them the call center staff was friendly and efficient. I wanted to sign up with a 50/50 fiber line and that suited my pocket, but the gentleman told me that they have a special on the 100/100 fiber line for R995. I agreed on the special, but once the first account arrived it was R1195. I phoned and queried and they told me that is what the 100/100 fiber line cost. I referred them to my original call with the quote the gentleman gave me, as all calls are recorded and they send me an email stating they will give the 100/100 line for R995 and refund me. I have not received a refund and my second bill states 01/11/2019 Inv Supersonic-11/2019-S*** Amount R1,195.00. Once again I called to follow up on my bill and e-mail but no help at all. They don’t even have a direct number for their billing department. I was **** to on several occasions and regret using them as a service provider.