NW
Nigel W

1 reviews | Active since Jun 2019

17 May 2021, 08:03

I need to write a book about and use this company as a case study on how not to run a business

I received the below statement after cancelling my subscription due to complete incompetence in the process of transferring my line to a new premises. This was on the 12 of April 2021. 6 weeks later I still cannot get the line released so I can connect to a new service provider. I run my business from home so this is killing me. I have spoken to Wendy, Rebecca, some one else who's boss was Kyle Monsamy. Nobody calls me back. Philip Gumede seems to be the main culprit here. If he was working for me he would have been in several hearings and dismissed by now. I am a business coach please sign up for my services. I will make you an enormous amount of money.

Nigel Wilkes

Thank you for contacting supersonic.

We tried calling you. (no you did not) Your subscription *** has been de-activated as you have requested.

Apologies for any inconveniences caused.

0
Replies (2)
Supersonic
Supersonic 's reply17 May 2021, 09:24
Official
Good day Nigel,

We sincerely apologise for this and we are going to look into it as soon as possible. 

Kind regards

Patience

NW
Nigel W's update18 May 2021, 12:52
Reviewer Update
Hi Patience,

Thank you for the response however this is making no difference. Supersonic has disabled my ability to have Fibre at my home since the 12th of April. This should surely be ******* to be holding my line when I am no longer a customer.

Nigel