AF
Adriaan F

1 reviews | Active since Mar 2020

24 Feb 2021, 07:30

I just want it to be over

After i was ****med by Best internet i gave Superonic a call and was told to send a cancellation email. Its been a few days and no response...the internet connection is great but 60gb is not going to work for me. I just wanne be done with supersonic and best internet. I need better affordable internet but need to get rid of the current one first...please let me send back ur router and cancel my services

0
Replies (2)
Supersonic
Supersonic 's reply25 Feb 2021, 13:08
Official
 Good day Adriaan F.

Thank you for your time and patience and for taking my call.

Kindest Regards,
Joshua
AF
Adriaan F's update13 Apr 2021, 12:50
Reviewer Update
Its Been exactly one month and 17days and i have not yet received the service that Joshua promised me. Their router is still here and they are still invoicing me. How am i going to get rid of these people. Call centre agents are trained to keep quite when you speak wasting your airtime and no escalations are taking place.