I just just received a call from phumizile from your office who is rude tell me that I need to log my query again tomorrow as your billing team is close 1 when I logged the query I clearly stated what it is about Now to tell me as a customer that she ju

I just just received a call from phumizile from your office who is rude tell me that I need to log my query again tomorrow as your billing team is close 1 when I logged the query I clearly stated what it is about Now to tell me as a customer that she just got the callback request and there is nothing she can do because your department is closed is none sense Clearly you do not read all 2. I logged the query within business hours so to call me at 19:33 to tell me such ******* is unacceptable 3. ⁠why was it not handled within business hours 4. Why do you make your problems mine Explain my query