TT
Tiare T

1 reviews | Active since Mar 2021

11 Apr 2021, 18:47

I HOPE YOU CLOSE DOWN

Astounding how they are still in business. This is the second review I write. Someone rep**** publicly to the last one. Now I've been waiting for a reply from him for exactly a month. The company has so many cretins in it that I spoke to 32 people so far and am still waiting for a call from management. The last two call centre calls I made told me I would be contacted WITHIN 24 HOURS. It's been one month. I closed my account, paid my last month's fees in advance and sent accounting POP. They ignored it, charged me the last month AND installation costs, which I will not pay due to the BULL***T I've been through, and nobody gives two hoots. This is what annoys me most. They are terrible and there are many people out there with competence that are looking for jobs! I asked to be contacted by billing. I asked to be contacted by management. I sent emails. I called you retard centre. I did a chargeback on what they (wrongly) charged me for two months in a row. What does one need to do to be contacted by a thinking human being? WAKE UP CALVIN COLLETT and give jobs to people who deserve them

0
Replies (4)
Supersonic
Supersonic 's reply12 Apr 2021, 11:22
Official
Good day Tiare T. Thank you for reaching our to supersonic fibre. We are sincerely sorry for the unsatisfactory service you have received.
We will follow up on your behalf and advice. 

Kind regards,
Joshua.

Best regards,

Supersonic
Supersonic 's reply12 Apr 2021, 13:21
Official
Good day Tiare T. 

We have sent your query to our finance department so that they can have this resolved for.
We are sincerely sorry for the inconvenience we have caused you.

ref: CAS-530207-Z4Z3X2

Kind regards.
Thando.

Best regards,

TT
Tiare T's update15 Apr 2021, 11:32
Reviewer Update
Still waiting...
TT
Tiare T's update23 Apr 2021, 12:57
Reviewer Update
It's been 2 months now. DO YOU GUYS NEED TO HIRE SOME MANAGERS???
I haven't been contacted and you think you can just charge me? YOU ARE ABSOLUTELY SHOCKING!