CT
Cassy T

1 reviews | Active since Jan 2023

26 Jan 2023, 10:43

I honestly think that I have been ****med. SO GLAD that I moved!

After logging numerous complaints with Soopersonic from the 24 August 2022, regarding my account and wrongfully billing my service, which ultimately resulted in me being unable to relocate my service, nothing has been done to resolve the issue. They never answer their phones, never return your phone calls, and now when trying to log onto their website client portal to completely cancel my service and request my refund of R6500, their website is offline due to an expired licence!! This place is VERY ***** people. Their service is just as bad if not worse than MTNs which makes sense because they are an MTN subsidiary. UGH

0
Replies (1)
Supersonic
Supersonic 's reply26 Jan 2023, 12:30
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team