I have been ****med

I am not happy with the way business was conducted with me.

Firstly, I was not been sent a single invoice since I signed up with Supersonic.

I have sent an e-mail, I have called you guys, when I called the first month I did not receive my invoice I was told there is no account details on the system for me.

How am I supposed to make payment if there was no account details?

Secondly, you cut my line after 6 months of non - payment, what kind of business practice is that? Im pretty sure after 1 month of non payment my account should be suspended. And now I am liable to pay out of my means because supersonic never had there affairs in order.

You want me to follow your unfair payment plans after your company *****ed up with the client. At the end of the day I wasnt even supposed to be running after you for my account details, I was doing your company a favour!

Now you want me to pay an excess 1000 rand on top of my monthly bill, this is not fair to me as your customer and I am pretty sure you know that too. whoever reads this do not sign up with this people, I am now stuck in a position where i cant even move my fibre line over to a new ISP as i am indebted to supersonic due to there inability to conduct proper business practice.

I would like a fair resolution ASAP !!!!!!!! this is not fair at all. you cant cut my line after 6 months of non payment and blame your system. why are you an ISP if your system is broken? you should not be registered to trade if this is the type of shady practices you have.